At Pro Gaming Combos, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services, and how you can control or opt out of certain data practices.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and physical address

  • Account Information: Username, password, and order history

  • Technical Information: IP address, browser type, device information, and usage data collected via cookies and analytics tools

  • Service Data: Details related to your use of our localization, repair, or support services

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide and improve our services

  • Communicate with you regarding updates, promotions, or service issues

  • Maintain the security and integrity of our platform

  • Analyze website usage for performance improvements

3. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations. When information is no longer needed, we securely delete or anonymize it.

4. Opt-Out Instructions

You have the right to control how your information is used. You can opt out of certain data collection and communications:

a. Marketing Emails

To stop receiving promotional emails, click the “Unsubscribe” link found in the footer of any marketing message, or email us directly at [email protected] with your request.

b. Analytics Tracking

If you prefer not to be included in performance and usage analysis, contact us at [email protected] and request that your usage data be excluded from analytics reporting.

5. Data Security

We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no system can be completely secure, we strive to use best practices and industry standards.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Request a copy of the data we hold about you

  • Object to or restrict certain types of data processing

  • Withdraw consent for future data processing

To exercise any of these rights, please contact us using the information below.

7. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal obligations. When updates are made, the revised version will be posted on our website with a new “Effective Date.”

8. Contact Us

For any questions about this Privacy Policy or to request access or deletion of your data, please contact us at [email protected].